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REINSTALL CTIVO INSTALL
REINSTALL CTIVO SOFTWARE
REINSTALL CTIVO TRIAL
REINSTALL CTIVO LICENSE

To open the port on client or server, please go to “Windows Defender Firewall”>”Advanced settings”. What kind of firewall application or hardware are you using? If it is just Windows Defender Firewall, then below are the instructions for it, otherwise consult the documents that came with your firewall.

REINSTALL CTIVO LICENSE

It should be enabled for both inbound and outbound connections, over TCP&UDP for the license exchange. Please make sure that port 1947 is always open for communication between server and client. If you continue to see the error, please proceed to Step 3.

Enter the Internal (LAN) IP address of the server in the Remote License Search Parameters box.

Once there, make sure that all three boxes (Allow Access to Remote Licenses, Broadcast Search for Remote Licenses, Aggressive Search for Remote Licenses) are checked.

Please make sure that the client is pointing at the right server's IP address and that the below is checked: The client might not be pointing on the right server, due to a setting change on either the server or the client. If you continue to see the error, please proceed to Step 2.

REINSTALL CTIVO SOFTWARE

Note: Make sure that no other programs are using the same runtime (Sentinel LDK license manager), as updating it might affect other software functionality. Please make sure you have an updated runtime on both sides, client and server. Having an old runtime on the server or client, might result in license unavailability, or software related issues. If you continue to experience a problem, please proceed to our support form. Once reinstalled, please re-boot your machine.

Ĝ:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel LDK.

Ĝ:\Program Files (x86)\Common Files\Aladdin Shared\HASP.

Here is a list of locations that you should add to your exceptions or whitelist: Once installed, re-enable the security software. Also, add the below exceptions to your security software to allow the licensing runtime to operate. When re-installing, please disable any antivirus or security software on your computer.

Please run the installer with administrative privilege (right click the file > run as administrator). Please download and re-install the latest version of the licensing runtime. In the majority of cases this error is caused by an old runtime, and can easily be resolved as follows: If the license is activated, please proceed to Step 2. To do this please follow the Personal / Evaluation activation instructions. Make sure you have activated your product key.

REINSTALL CTIVO TRIAL

Please try the below in order: For Personal or Free Trial Licenses: This is a very common error that could be caused by a variety of different things. If you’re having trouble installing or running a program, please click here to see the troubleshooting guide. To see a list of supported operating systems, click here. Please note that Server Licensing is used for Flexible and University Licenses and Client Licensing is used for Personal, Trial, and Education Individual Licenses.

REINSTALL CTIVO INSTALL

The client computer you need to install the latest licensing runtime and To activate the license on the server computer/ run our software on How-tos Installation Instructionsīelow are the installation instructions for each license type.įor silent installation, please download and follow the instructions in Silent Install ISS Files. Software which runs Windows as a virtual machine. Mind that Personal or Evaluation licenses can only be installed in BootĬamp environment – they will not function when using Parallels or any Had reports of users successfully running it on these machines. We don’t officially support our software on Mac computers, however we System Requirements For RS3, Slide3, RocFall3 & EX3 Get help installing and activating your Rocscience programs & licenses on Windows.